We are currently having major issues due to the differences in GST calculation between Factory and MYOB. Upon further investigations and discussions with the team, we understand that Factory calculates GST rounding based on 2 decimal places per line, however, MYOB calculates based on 4 decimal places.

Our problem arises when the invoice or bill prepared in Factory is sent to MYOB, as MYOB is reading the totals and recalculating the GST. This, in turn, means some of our invoices are 1 or 2 cents different to the actual invoice. Whilst this doesn’t sound like a big deal, it means when completing the reconciliation, we have to go in to each invoice or bill in MYOB and adjust accordingly or the totals won’t match the actual invoice sent to the customer or the bill received from the supplier.

We would really like to be reviewed and adjusted accordingly, as this is causing major delays in our bookkeeping processes, as well as making our invoices look incorrect to our suppliers (as the GST is clearly not always 1/11th of the total value). We would appreciate the help on this one, as it is proving very time consuming and frustrating.

Thanks :)